This article describes how to disable the ringing with active BLF lines. This way you won’t have to hear the BLF’s audible ring but only the visual indication of the BLF line.
- Polycom Phones
- For Polycom models: Menu > Settings > Basic > Ring Type > Attended Calls > Select Silent Ring.
- For Yealink models: This make/model allows us to change this setting in the web GUI.
- For Cisco models: phones are not compatible with disabling BLF at this time
Please make sure and verify with the end user that they are only wanting a visual notification on the BLF line. As these steps below will disable the audible ring for any BLF lines. This way the end user will only be audibly alerted to calls coming directly to their phone/extension.