Panasonic KX-TGP600 Dect Phones: How to Factory Reset and provision
Factory resetting a phone to its defaults is time-consuming and not generally recommended as a troubleshooting step, except as a last resort.
You should not factory reset a phone to address call quality issues.
Objective
To factory reset a Panasonic KX-TGP600 Dect phone.
Please Note:
- These procedures specifically concern the Panasonic DECT series of phones.
- Factory resetting a phone is not recommended as a troubleshooting step, except as a last resort.
- Key portions of this procedure require some timing. It is a good idea to review all of the steps below before you begin.
Applies To
- Panasonic KX-TGP600 Dect Phones
Procedure
Generally speaking, you want to:
- Enter access information (MAC password or MAC ID).
- Complete reset process.
- Reconfigure the config server address (if necessary).
To perform a factory reset on a Panasonic DECT phone
- On the Panasonic DECT handset, go to Menu > Setting Handset > Other Option > Embedded Web.
- Select On to turn on the Web GUI.
- Go to Menu > System Settings > Status > IPv4 Settings > IP Address.
- Note the IP address of the base unit.
- In the browser address bar, enter: http://<phone IP address> and press Enter.
- Log in with the following credentials.
- Username: instoperatorid
- Password: qgENGet4GQKQVVRyYXJm4LQL2NGVuhEtKzK3Gkz7LdWZFvtxB7CHdWkpkD9Q8WZt
- In the Web GUI, go to Maintenance > Reset to Defaults > Reset to Factory Defaults/Carrier Defaults.
- Click OK to reset the base unit.
- Repeat Step 1 to enable the Web GUI.
- After the factory reset is complete, log in to the Web GUI using the following credentials:
- Username: admin
- Password: adminpass
- Go to Maintenance > Provisioning Maintenance > Master File URL.
- Enter the Master File URL: https://pancfg.8x8.com/panasonic/ConfigCommon.cfg
- Click Save.
To perform a hard reset on a Panasonic Base using Pairing button
- On the Panasonic Base, hold down the "Handset locator button" on the right side for 40-45 sec
- Note: The status indicator will flash rapidly red > green > amber > off, the base revert to factory setting
- Once the base has completed the process it will reboot. The status indicator should blink amber.
- Follow steps 1-5 from above, To perform a factory reset on a Panasonic DECT phone.
- On the Panasonic DECT handset, go to Menu > Setting Handset > Other Option > Embedded Web.
- Select On to turn on the Web GUI.
- Log in with the following credentials.
- Username: admin
- Password: adminpass
- Go to Maintenance > Provisioning Maintenance > Master File URL.
- Enter the Master File URL: https://pancfg.8x8.com/panasonic/ConfigCommon.cfg
- Click Save.
- The base will restart after a couple of minutes and should come up with a green status light.
- If the status light is amber please update the firmware TGP600TPA6x-US-09.006.fw (right-click on the file and click "Save Line As"), from the Web GUI Maintenance > Upgrade Firmware
- After the base restarts please log back into the Web GUI and retry steps 5-7.