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How to change the ring type on Polycom phones


This article will go through the process of changing the ring-type on Polycom phones.

Applies To

  • VVX Polycom IP Phones


Ring Type for all calls.

  1. Press Home key.
  2. Go to Settings.
  3. Go to basic.
  4. Go to Ring Type.
  5. Select desired Ring Type.
  6. Select back.

Change Ring type for contact

  1. Press Home key.
  2. Go to Directories 
  3. Go to Contacts
  4. Select a contact.
  5. From the Contact Information screen, select Edit or tap.
  6. From the edit contact screen, select Ring Type and select a ringtone.
  7. Select Play to hear the ringtone.
  8. Select Save.

Additional Information

Ring Types can only be changed for external calls. Internal calls will have a default ring type that cannot be changed.

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