Unable to Provision 8x8 Phones with a New Provider
After performing a factory reset:
- Default Poly password admin password does not work.
- The Poly phone automatically provisions back to 8x8.
- Poly desk phones
The phone needs to be removed from the ZTP provisioning server. Create a case with 8x8 Support requesting removal and provide the MAC address.
The phone is enabled for Zero Touch Provisioning and is automatically retrieving the configuration from the provisioning server.