Skip to main content
8x8 Support

Checking Warning Messages on Poly Phones

Symptom

I'm seeing crosses against the phone symbol, or an exclamation symbol in the top right corner, of my phone but I am not receiving an error message on the screen.

Applies To

  • Poly VVX models

Resolution

You can manually check warning messages that don't automatically pop-up.

  1. Press the button with the House symbol.
  2. Using the directional pad navigate to Settings.
  3. Scroll down to option Status.
  4. Scroll down to option Diagnostics.
  5. Scroll down to option Warnings.
  • Was this article helpful?