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8x8 Support

How to Connect a Wireless Poly/Plantronics Headset to a Polycom Handset

Objective

How to Connect a Poly/Plantronics to a Polycom Handset.

Applies To

  • Plantronics headsets.
  • Poly headsets.
  • Polycom handsets (that have a USB port).

Procedure

On the Polycom Handset:

  1. Go to Settings.
  2. Select Basic.
  3. Select Preferences.
  4. Select Headset.
  5. Select Headset Memory Mode.
  6. Select the box next to Enabled.

Plug the bluetooth dongle into the USB port on the back of the Polycom handset.

On the headset:

  1. Slide and hold the Power switch away from the off position until you hear "pairing" and the headset LED's flash red and blue.
  2. Once successfully paired, you'll hear “pairing successful” and the headset LED's stop flashing.

Once the headset has been paired, click the Headphones And Headset With A Microphone Icon Design Stock Illustration -  Download Image Now - iStockbutton on you Polycom handset to route audio through your headset.

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