How do I factory reset a Polycom VVX through the web GUI?
Objective
How to factory reset a Polycom phone if you have access to the web GUI for the phone.
Applies To
- Polycom VVX Phones
Procedure
- Find the IP address for the phone.
- From Home/Menu select Settings.
- Select Status.
- Select Network.
- Select TCP/IP Parameters.
- Log in to the web interface.
- Enter the ip address on a web browser preceded by https:// (e.g. https://192.168.1.10).
- Use the login credentials (admin - mac password).
- Perform the factory reset: Navigate to Utilities > Phone Backup and Restore > Global Settings > Restore.