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How to Modify Polycom Interdigit Timer
8x8 Support

How to Modify Polycom Interdigit Timer

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You can modify Interdigit Map Short Timer to allow more time to dial out. Log in to the phone's web interface to gather the IP address. Learn more here.

Objective

Modify digit map short timer to allow more time to dial out

Applies To

All Polycom phones

Procedure

Log into the phone's web interface:

  1. Gather phones IP address Home -> Status -> Network -> TCP/IP Parameters
  2. Navigate to the IP using https://xxx.xxx.xxx.xxx
  3. Log in using the MAC password

Once logged in navigate to Settings -> SIP, modify the values under "Digitmap Timeout" to the desired time

Example set for 15 seconds:

digitmap.PNG

 

Additional Information

More information can be found on this Polycom document:

https://support.polycom.com/global/d...s_Tech_Tip.pdf

Note: According to the Polycom document only the last value should be modified, during testing it was found all values need to be modified in order for the digit map time out to work properly.