Systems
EMEA Process
US & Global Process
Resources
Admin

Polycom VVX Hookswitch Mode Setting Reverts After the Reboot

Polycom VVX Hookswitch Mode Setting Reverts After the Reboot

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Symptom

Polycom VVX Hookswitch Mode setting reverts after the reboot which happens when a setting is saved (Settings, Basic, Preferences, Headset).

Applies To

Polycom VVX 300, 301, 400, 410
Polycom Firmware (version 5.9.1.0615)

Note: Possibly affects other Polycom VVX devices also

Resolution

As a workaround the firmware can be downgraded by 8x8 to an earlier version which is not affected.