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8x8 Support

Manually Provision a Yealink T23P or T46G Phone without GUI

Objective 

To manually provision a Yealink T23P or T46G phone. Please note that it is best practice to perform a factory reset when manually provisioning a phone.

Applies To 

  • Yealink 23P and T46G devices 

Procedure 

Check for Device Certificate

In order to work with 8x8 phone service, your Yealink phone must have a valid factory-installed security certificate, also known as a device certificate. Follow these steps to determine whether a valid factory-installed Device Certificate is present on your phone.

  1. On the phone, press OK.
  2. Scroll down and select More.
  3. Select Phone.
  4. Scroll down to Device Certificate.
  5. Read the displayed message.
    • If the message says Device Certificate: Factory Installed, your phone is supported on 8x8 service.
    • If the message says Device Certificate: Not InstalledDevice Certificate: Invalid, or if there is no device certificate message at all, then the phone is not supported on 8x8 service.

Configure the Phone

After checking the device certificate, verify that the device has the recommended firmware installed, here.

Once this is verified, you can move on to configuring the phone.

Provisioning a Yealink T23P Phone

  1. On the phone, go to Menu > Settings > Advanced Settings.
    • Use admin or the MAC password when prompted for a password. Change Password mode from abc to 2aB, especially when entering MAC password.
  2. Select Reset to Factory. The phone should now reset to factory default settings.
  3. Once the phone reboots, go to Menu > Settings > Advanced Settings.
    • Password: admin
  4.  Select Auto Provision. Enter the provisioning server address: https://ylcfg.8x8.com/yealink 
Note-Icon.png

Note: For ":" or "/" enter the * key multiple times.

  1. Press Save and click OK to confirm.
  2. The phone will auto-restart after 20 seconds, or you can restart the phone manually at any time.
  3. If the phone was previously activated, it should come online. If not, move on to the next step and activate the phone.

Activate your phone

  1. Enter the Activation Code.
  2. The phone will auto-restart after 20 seconds, or you can restart the phone manually at any time.

Provisioning a Yealink T46G Phone

  1. Go to Menu Advanced > Reset & Reboot.
  2. Select Reset to Factory.
  3. Under Reset Option press Full Reset.
  4. Click OK. The phone should now reset to factory default settings.
  5. Go to Menu > Advanced once the phone resets.
    • Password: admin
  6. Select Auto Provision. Enter the provisioning server address: https://ylcfg.8x8.com/yealink
Note-Icon.png

Note: For ":" or "/" enter * key multiple times.

  1. Press Save and click OK to confirm.
  2. The phone will auto-restart after 20 seconds, or you can restart the phone manually at any time.
  3. If the phone was previously Activated, it should come online. If not, move on to the next step and activate the phone.

To activate your phone

  1. Enter the activation code.
  2. The phone will auto-restart after 20 seconds, or you can restart the phone manually at any time.
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