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Yealink Phone Display Says Network Unavailable
8x8 Support

Yealink Phone Display Says Network Unavailable

Symptom

The Yealink phone displays Network Unavailable. There is no dial tone, and you are unable to make or receive calls.

Applies To

  • Yealink

Resolution

Ensure Network Connection

  • Ensure that the Ethernet cable is completely plugged into the Internet port on the phone, and that the Ethernet cable is not loose.
  • Ensure that the switch or hub in your network is operational.
  • Contact your system administrator for more information on properly connecting to your network.

Cause

The phone is unable to connect to the network, likely due to cabling or equipment issues.

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