Did Not Receive the Order Confirmation Email in 8x8 Express
Symptom
After completing the signup process for 8x8 Express, you never received the order confirmation email.
Applies To
- 8x8 Express
Resolution
- Check the spam folder in your email.
- After checking your spam folder and you still have no confirmation email, allow up to thirty minutes for email delivery.
Causes
- Email was sent to spam folder.
- Possible delay in outgoing email.
- Possible issue with account creation on 8x8's side.