Skip to main content
8x8 Express: Invalid Company Name
8x8 Support

8x8 Express: Invalid Company Name

Symptom

When attempting to register for an 8x8 Express account, you receive an error that reads, "Invalid Company Name."

2019-05-13 09_07_59-Window.png

Applies To

  • 8x8 Express

Resolution

Go to the login page and sign in with your existing account credentials. If you do not know your account credentials, contact your account administrator.

Cause

You will receive this error message if the company name that was entered has an existing 8x8 account. 8x8 Starter registration is not available to users that already have an existing 8x8 account.

How can we help you?

X
  • Was this article helpful?