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8x8 Express: Never Received Confirmation Email
8x8 Support

8x8 Express: Never Received Confirmation Email

Symptom

After completing the signup process for 8x8 Starter, you never received the order confirmation email.

Applies To

  • 8x8 Starter

Resolution

  1. Please check the spam folder in your email.
  2. After checking your spam folder and you still have no confirmation email, allow up to thirty minutes for email delivery.
  3. If after thirty minutes you still haven't received the confirmation email, contact 8x8 Support

Causes

  • Email was sent to spam folder.
  • Possible delay in outgoing email.
  • Possible issue with account creation on 8x8's side.

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