When attempting to register for an 8x8 Starter account, you receive an error that reads, "Please use your work email address."
- 8x8 Starter
Enter a valid, unique, work domain email address.
For 8x8 Starter, it is required that users provide a unique email domain to complete the account signup process. Using the image above as an example, firstname.lastname@example.org is not accepted by the form because Gmail domain is used. This is the case for all generic email domains such as Gmail, Hotmail, Yahoo, and Outlook. However, if Jon had provided an email address of Jsnow@winterfell.com it would have been accepted because the domain @winterfell.com is unique to his company.
What if I don't have a work email address?
At this time, we are requiring all potential 8x8 starter customers to have a valid work email address to complete the signup process. We apologize for any inconvenience.