8x8 Express: Please Use Your Work Email Address

Symptom

When attempting to register for an 8x8 Express account, you receive an error that reads, "Please use your work email address."

Applies To

• 8x8 Express

Resolution

Enter a valid, unique, work domain email address.

Cause

For 8x8 Express, it is required that users provide a unique email domain to complete the account signup process. Generic email domains such as Hotmail and Outlook are not accepted. 

Additional Information

What if I don't have a work email address?

At this time, we are requiring all potential 8x8 Express customers to have a valid work email address to complete the signup process. We apologize for any inconvenience.