Skip to main content
Network Devices for Use with VoIP Service in 8x8 Express
8x8 Support

Network Devices for Use with VoIP Service in 8x8 Express

Wondering which network equipment will work best with VoIP services on your network? Find the list of routers or firewalls that will suit your network here.

Purpose

This article is intended to provide some assistance with decision making when purchasing routers or firewalls for a network that will have phones (physical or soft phones) used on it. These devices listed will require some configuration to work properly, but once configured typically do not have any issues related to call quality or connectivity. The only time this should change is if a firmware update changes the way the device interacts with VoIP traffic or the device begins to fail. Network device articles are updated periodically to reflect any recently discovered known issues due to firmware changes.

Question

What network equipment will work best with VoIP services on my network? 

Applies To

Virtual Office

Answer

Consumer-Grade Devices

Business Class Devices

Switches

In regards to switches, it does not matter if a managed or unmanaged switch is in use. If a managed switch is in use on the network, 8x8 is unable to assist in setting up switch configuration or VLANs for use with the phones.