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8x8 Express: How do I port my numbers in to 8x8?
8x8 Support

8x8 Express: How do I port my numbers in to 8x8?

Objective

Porting your phone numbers in to 8x8.

Applies To

  • 8x8 Manager Express

Procedure

  1. Log in to 8x8 Manager Express.
  2. From the left menu, click Port Numbers. Here you can view the status of port requests.
  3. On the number porting page, click Port Numbers in the upper right corner.
  4. Review the Pre-Check page in the Porting Wizard and click Continue.
  5. On the Basic Information page, complete the required information.
    1. Authorized First Name
    2. Authorized Last Name
    3. Address (Note: If you do not have an address set in the system, click Add New Address.)
  6. Click Continue.
  7. On the Select Numbers page, select your current service provider.
  8. Enter your Billing Telephone Number.
  9. List the numbers to be ported. Hit enter or space after entering a number and allow the number to populate in the field.
  10. For Toll free numbers, you will need to provide a scanned or electronic copy of your bill.
  11. For wireless numbers, enter your Account number and PIN, and click the toggle if you want to use the same account number and PIN for all wireless phone numbers.
  12. Click Continue.
  13. Select your temporary numbers.
  14. Review the terms and conditions in the Letter of Authorization.
  15. Click I Agree.
  16. You will receive an email confirmation of your request.
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