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How to Set Assigned Number to User as Main Business Number in 8x8 Express
8x8 Support

How to Set Assigned Number to User as Main Business Number in 8x8 Express

Objective

Set the number assigned to a user as the main business number

Applies To

  • 8x8 Manager Express

Procedure

  1. Log in to 8x8 Manager Express
  2. From the navigation menu on the left, click Users and phones
  3. Click the name of the user you wish to edit.
  4. To the right of the phone number, click Change.
  5. Select a temporary number from the suggested numbers, or enter a new area code and select a number. (Note: The number released should show as the first number on the list of suggested numbers when you click Change again.) 
    Express 1.JPG
  6. Click Confirm.
  7. Click Save.
  8. From the navigation menu on the left, click Business settings.
  9. To the right of Business number, click Change.
  10. Select the number (the number you previously released) from the suggested numbers.
    Express 5.JPG
  11. Click Confirm.
  12. Click Save.