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8x8 Express: How can I hide or unhide a chat message in Virtual Office Desktop?
8x8 Support

8x8 Express: How can I hide or unhide a chat message in Virtual Office Desktop?

Objective

Hide or unhide a chat message in Virtual Office Desktop.

eye.png Tip:
The below steps can be used to hide or unhide a Room as well!

Applies To

Virtual Office Desktop

Procedure

How to hide a conversation

1. Log in to Virtual Office Desktop

2. Select the chat message icon

3. Select the 3 dots for the chat you would like to hide.

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4. Select the Hide Conversation option.

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You will have the option to hide multiple chats if needed by selecting the check box next to each chat.

 

5. Select the Hide button at the bottom.

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The chat is now hidden when selecting the chat section of Virtual Office Desktop.

How to unhide a conversation

1. Select the create message icon at the bottom of the chat section.

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2. Select the Message icon.

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3. Search or scroll the list of users and select the user you wish to unhide the conversation for.

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4. This will re-open your conversation with the user and they will reappear in the chat section of Virtual Office Desktop.