You encounter errors installing Work for Desktop on your Windows PC. This could mean either:
- The installation procedure suddenly closes with the message 8x8 - Work for Desktop Wizard ended prematurely.
- You see Error #2302 during installation.
- Work for Desktop
General Installation Issues
- Close and uninstall any previous version of Work for Desktop on your PC.
- Run Microsoft's Program Install and Uninstall Troubleshooter.
If you continue to have issues, contact your IT administrator for assistance. If no resolution can be uncovered, create a case with 8x8 Technical Support.
If you receive an Error #2032 during installation and you're on a company VPN, disconnect from the VPN and retry the installation.
If installation continues to fail, but you no longer see Error #2302, try running Microsoft's Program Install and Uninstall Troubleshooter.
General installation problems in Windows are often caused by issues in the Windows registry and/or conflicts with a previously installed program.
Error #2302 is likely caused by attempting to install while on a company VPN connection.