Skip to main content


8x8 Support

Emergency Services on Fuze Mobile


Can I use Fuze Mobile to call emergency services?

Applies To

  • Fuze Mobile


If a call is placed to a recognized emergency number (e.g., 911) using Fuze Mobile, the app automatically attempts to switch to the mobile device’s native dialer so that the call can be made via the carrier’s network. This depends on the carrier’s terms, and network availability at the time of the call.

This means that emergency calls cannot be made using Fuze Mobile. When contacting emergency services, a non-Fuze calling method, such as a cell phone, desk phone, or home phone must be used instead.

To help keep Fuze Mobile users informed of this, anyone who signs in to Fuze Mobile must agree to the precautionary message shown below.

Fuze Mobile Emergency Services.png

See Emergency Services - Fuze Desktop and Web for details about Emergency Services with Fuze Desktop and Fuze Web.

  • Was this article helpful?