Setting Your Voicemail PIN

Objective

Set your voicemail PIN on the Voicemail Settings tab in the Fuze Customer Portal.

Applies To

• Fuze Portal
• Voicemail

Procedure

1. Log in to the Fuze Customer Portal.
   The Fuze Portal homepage is displayed.
2. Click the Voicemail Settings tab.
   
3. On the Voicemail Settings tab, click Change PIN.
   
   The Change Voicemail PIN window is displayed.
4. Enter your new voicemail PIN in the box.
   
5. Click OK.

Note: Fuze accepts your PIN only if the following criteria are met:

• Is at least 4 digits in length.
• Does not contain repeating digits (i.e. 4444 or 555)
• Does not contain sequential numbers (i.e. 1234 or 5678)
• Does not duplicate numbers from your associated DID phone number.

For example, if the last 4 digits of your DID are 5489, your PIN cannot include some or all of those numbers in that specific sequence.

Additional Information

If you did not receive a welcome email with your PIN, we recommend contacting your IT administrator for assistance. If you are looking for information on accessing your voicemail menu, refer to Accessing Voicemail.