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8x8 Support

Switchboard Pro Greeting Removed after a Number Port


As of April 5, 2022, Switchboard Pro will reach the End of Sale stage. For further information, please view the End of Sale article.


Switchboard Pro greeting removed after a number port completes.

Applies To

  • Admin Console 
  • Switchboard Pro


In order to resolve this, re-add the greeting for the ported number.


During the port completion process, the greeting will be removed from the phone number and will need to be re-added manually. This will not affect the assignment of a number, only the Switchboard Pro Greeting.

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