Due to a Salesforce Community outage, users are unable to access My 8x8 to log in to the Support Portal.
All users are unable to view and update cases. Editions and X Series users are unable to:
- View current and past billing statements
- Update payment method
- Update or create cost centers
- My 8x8
- 8x8 Support Portal
This issue is now resolved. Access to My 8x8 has been restored and all services are functioning.
2019-11-06, 5:00 p.m. Pacific Time / 1: 00 a.m. British Time