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2019-11-13: Slow Login Times for Virtual Contact Center Users
8x8 Support

2019-11-13: Slow Login Times for Virtual Contact Center Users

Issue

We are aware of slow login times for Virtual Contact Center users.

It may take up to 1-3 minutes to log in, but once successfully authenticated, performance and all other functionality is operating as expected.

Applies To

  • Virtual Contact Center
  • Logins

Status

This issue is now resolved and login times for Virtual Contact Center users have returned to normal. It is normal for login to take up to 30 seconds.

Last Updated

2019-11-13, 11:20 a.m. Pacific Time / 7:20 p.m. British Time

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