Skip to main content
2020-03-26: Intermittent Call Failure for 8x8 Contact Center Agents
8x8 Support

2020-03-26: Intermittent Call Failure for 8x8 Contact Center Agents

Issue

Some Agents using 8x8 Contact Center are seeing calls intermittently fail.

Applies To

  • 8x8 Contact Center
  • Agent Calls
  • APAC and EMEA Platforms

Status

This issue has now been resolved. Calls are completing as expected. If any further issues are experienced please contact 8x8 Support.

Last Updated

2020-03-26, 8:40 a.m. Pacific Time / 3:40 p.m. British Time