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2020-03-26: Emergency Maintenance for US East and West Coast 8x8 Contact Center Agents
8x8 Support

2020-03-26: Emergency Maintenance for US East and West Coast 8x8 Contact Center Agents

Issue

Some Agents using 8x8 Contact Center are seeing calls intermittently fail. Therefore 8x8 will be performing emergency maintenance for US East and West Coast platforms.

Applies To

  • 8x8 Contact Center
  • Agent Calls
  • US East and West Coast platforms

Status

Maintenance has been completed.

Please Note: If you experience recurring symptoms, please contact our Support team.

Scheduled Emergency Maintenance

  • East Coast: 8:30am to 9:30am Eastern Time | Completed at 08:48
  • West Coast: 6:15am to 7:15am Pacific Time | Completed at 06:36

Last Updated

2020-03-26, 7:05 a.m. Pacific Time / 2:02 p.m. British Time