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8x8 Support

2020-04-18: Invalid Redirect URI Error When Chatting With 8x8 Support [RESOLVED]


After logging in to chat with 8x8 Support via the 8x8 Virtual Assistant, you encounter the following error:

{"error_description":"invalid redirect uri.","error":"invalid_request"}

You are not connected to 8x8 Support chat.

Applies To

  • 8x8 Support
  • 8x8 Knowledge Base


This issue is resolved, and chat support is accessible as normal.

Last Updated

2020-04-18, 11:00 a.m Pacific Time

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