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2020-05-19: Virtual Office Call Quality Issues (UK)
8x8 Support

2020-05-19: Virtual Office Call Quality Issues (UK)

Issue

We have received reports of users experiencing poor call quality via the Virtual Office platform (UK-only).

Users have reported choppy and scrambled audio for both internal and external calls.

Applies To

  • Virtual Office
  • Call Quality

Status

Symptoms have subsided for most customers but 8x8 is monitoring closely. If you are still experiencing quality issues, please contact support.

Last Updated

2020-19-05, 4:00 p.m.Pacific Time / 12:00 a.m. British Time

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