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2020-06-15: Issues Completing Calls Within T-Mobile Network [RESOLVED]
8x8 Support

2020-06-15: Issues Completing Calls Within T-Mobile Network [RESOLVED]

Issue

Through the afternoon and evening on 6/15/20, T-Mobile was having widespread issues completing calls on its network, which impacted 8x8 customers attempting to reach phone numbers on T-Mobile's services (call and SMS).

Applies To

  • Phone calls and SMS messages to and from T-Mobile numbers

Status

8x8 has not found any faults inside the 8x8 network.

Update: As of about 9:00 p.m. PT, T-mobile reports that affected portions of their network were beginning to recover. A complete statement is published here: https://www.t-mobile.com/news/update-for-customers-on-network-issues

Last Updated

2020-06-15, 9:50 p.m. Pacific Time / 2020-06-15, 5:50 a.m. British Time

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