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2020-07-16: Contact Center Issues in Chrome version 84 Update
8x8 Support

2020-07-16: Contact Center Issues in Chrome version 84 Update

Issue

8x8 Contact Center users are currently experiencing issues viewing information in Google Chrome browser after updating to Chrome version 84. (Other versions of Chrome and other supported browsers are not affected.) 

At the moment, this appears to affect:

  • Agent Console
  • Agent Monitoring
  • Historical Reports
  • Contact Center CRM

Inbound/outbound calling is not impacted.

Applies To

  • 8x8 Contact Center
  • Google Chrome (ver 84)

Status

This issue is now resolved. The latest update of 8x8 Contact Center addressed this issue. 

Last Updated

2020-07-23, 5:30 p.m. Pacific Time / 1:30 a.m. British Time

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