2021-02-16: 8x8 Contact Center Not Showing Correct Agent Status
Issue
Some 8x8 Contact Center customers with US2 Contact Center tenants are currently experiencing an issue where Agent status is not showing up correctly.
Applies To
- 8x8 Contact Center
- US2 Contact Center Tenant
Status
This issue is now resolved. Agent presence and status are operating as expected.
Last Updated
2021-02-16, 2:15 p.m. Pacific Time / 10:15 p.m. British Time