Virtual Contact Center v 9.8 Release Notes
Overview
The latest release of Virtual Contact Center includes
- Enhancements to Co-browsing
- Ability to reset the Agent's Idle Timer
- Improved Control of Conference Calls
- Efficient Voice Channel Workflow in Off-Hook Mode
- Ability to Auto-Dial Campaign Calls After Preview
Full Release Notes
For Partners: To download the full release notes for VCC v.9.8, click here.