Logging in to the 8x8 Support Knowledge Base

The 8x8 Support Knowledge Base is accessible through our Unified Login platform. This links your Virtual Office or Virtual Contact Center login credentials to the Support Knowledge Base. Soon, a special icon for the Support Knowledge Base will display in your 8x8 services panel, and you will be able to click the icon to visit the Support Knowledge Base.


To log in to the 8x8 Support Knowledge Base

  1. Go to https://support.8x8.com.
  2. At the top right of any page, click 8x8 Login.
  3. On the login screen, enter your Virtual Office or VCC username and password.
  4. Click Log In. If you cannot remember your password, please click Help on the Login screen and follow these instructions to reset your password, then return to Step 1.