Unable to access Cost Center 2.0 in the 8x8 Support Portal even though user credentials are correct.
- 8x8 Support Portal (My 8x8)
- Cost Center 2.0
Cost Center 2.0 is currently not available to SMB customers that did not previously have cost centers activated.
Users with Cost Center 1.0 (the previous iteration) should retain access to Cost Center 2.0 with the My8x8 Admin role assigned within 8x8 Admin Console.