To get assistance from the 8x8 Sales department directly, the team can be contacted via phone or chat.
When to Contact Sales
Potential Customers with New Services Inquiry
- Please call 1-866-879-8647, select option 2, and follow the prompts to connect.
- To chat or schedule a meeting with Sales, please visit here.
Existing Customers Interested in the Following
- New services inquiry
- Adding services
- Adding additional equipment or to get an order status
- Issues with self-service ordering
- Requests for Business Associate Agreements
- Contract negotiations (Enterprise customers only)
Based on your region, please call one of the following for support from the Sales Department with your account and orders:
- US Sales: 1-866-879-8647, select option 1, then select option 1 to connect to Sales
- UK Sales: +44 (0) 207 096 6000, option 1
- ANZ Sales: +61 1800 854 171, option 2
When Not to Contact Sales
Unfortunately, there are some items the Sales department will be unable to assist with. For the following, please contact US Billing by calling 1-866-879-8647, option 1, and then option 4 or UK Billing by calling +44 (0) 207 096 6000, option 2
- Billing issues
- Price adjustments
- Credit requests
- Applications of promos/discounts
- Request for a copy of the contract
All other inquires should be directed to Technical Support for assistance.