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8x8 Support

Updating Your Credit Card in the 8x8 Support Portal


Note: To change the credit card on your account in Account Manager, the legacy version of 8x8 Admin Console, click here.


To update a credit card in the 8x8 Customer Portal. 

Applies To

  • 8x8 X Series
  • Billing
  • 8x8 Support Portal


  1. Log in to your 8x8 Application Panel.
  2. Click My 8x8.
  3. Click Payment Methods in the top navigation bar.
    Screen Shot 2020-07-02 at 4.06.22 PM.png
  4. Click Add Payment Method.
  5. Click Add Credit Card.Screen Shot 2020-07-02 at 4.22.11 PM.png
  6. Enter your credit card information.
  7. Click Validate and Save.

Additional Information 

Admin Console users can also view their billing online in the Customer Portal.

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