How to Pay a Past Due Payment

Account Manager Admins

1. Log in to Account Manager, which opens to the Make Payment screen.
2. Enter a valid credit card number and billing information.
3. Click Pay Now.

Note: If an ACH (Automatic Clearing House) checking account debit payment is pending, the system will not permit another payment until the first transaction is complete

8x8 Support Portal (My 8x8) / 8x8 Admin Console Admins

1. Log in to your Support Portal.
2. You will see a message that says your details are out of date. Click Update.
   
3. Click Add Payment Method > Add Credit Card.
4. A pop-up stating they will be re-directed to a new page will appear. (POP up blockers must be turned off)
5. After the new card is selected, click Pay Now.