How to Set Passphrases in the Support Portal

Creating a passphrase

1. Log in to your 8x8 Application panel.
2. Click My 8x8. 
3. In the upper right corner, mouse over your username and click My Profile.
4. Click Edit Profile on the left handside of the page.
5. Enter a passphrase in the Pass Phrase field. This should be an alpha-numeric phrase you can easily remember (30 character limit).
   
6. Click Save to confirm these changes.

Pass Phrase Field Missing

Please see: Pass Phrase field is missing from 8x8 Support Portal

Reset Passphrase

1. Log in to the 8x8 Application Panel.
2. Click My 8x8.
3. Click Profile > My Profile. 
4. Under Pass Phrase enter the updated passphrase.