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How to Set Up Auto-Pay in the 8x8 Support Portal
8x8 Support

How to Set Up Auto-Pay in the 8x8 Support Portal

Note: To set up ACH payments in Account Manager (the legacy Virtual Office administrative portal), click here.

Objective

To set up Auto-Pay via Bank Debit (ACH) in the 8x8 Customer Portal.

Applies To

  • Billing Information
  • 8x8 Support Portal
  • Automatic Payment (ACH)
  • 8x8 X Series

Procedure

  1. Log in to your 8x8 Application Panel.
  2. Click My 8x8.
  3. Hover over Billing in the top navigation bar, click Payment Methods.
    Screen Shot 2020-07-02 at 6.54.09 PM.png
  4. Click Add Payment Method.Screen Shot 2020-07-02 at 4.06.48 PM.png
  5. Click ACH.
  6. Enter your Bank Account Details along with Billing Address information.
  7. Click Save.

Additional Information

Administrators of 8x8 X Series services can also view all billing statements online in the 8x8 Support Portal.