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How to Update Billing Contact Information in the 8x8 Customer Portal
8x8 Support

How to Update Billing Contact Information in the 8x8 Customer Portal

Note: To update your billing contact information in Account Manager, the legacy version of Virtual Office Configuration Manager, click here.

Objective 

To update billing contact information by going to the 8x8 Customer Portal and registering a new credit card with updated information.

Applies To

  • Billing
  • 8x8 Customer Portal
  • Configuration Manager 

Procedure

  1. Log in to the Application Panel.
  2. Click My 8x8.
    Updated_8x8_Application_Panel-400x175.jpg
  3. Click Billing > Payment Method.
    Screen Shot 2020-03-11 at 9.06.38 AM.png
  4. Click Add Payment.
  5. Select Credit Card.
    Screen Shot 2020-03-11 at 9.48.02 AM.png
  6. Click Add Credit Card.
  7. Enter your updated information. 
  8. Click Save.