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How to Update Billing Contact Information in Virtual Office Configuration Manager
8x8 Support

How to Update Billing Contact Information in Virtual Office Configuration Manager

Note: To update your billing contact information in Account Manager, the legacy version of Virtual Office Configuration Manager, click here.

Objective 

To update billing information by going to the Support portal and registering a new credit card with updated information. At this time, Virtual Office Configuration Manager users can only pay by credit card.

Applies To

  • Billing
  • My 8x8
  • Configuration Manager 

Procedure

  1. Log in to the Application Panel.
  2. Click My 8x8.
    Updated_8x8_Application_Panel-400x175.jpg
  3. On your 8x8 Support Portal page, click Payment Method in the top navigation bar.
    Screen Shot 2019-08-16 at 11.22.31 AM.png
  4. Click Add Payment and enter your updated information.
  5. Click Validate and Save.