Updating Your Credit Card in the 8x8 Support Portal
Objective
Update a credit card in the 8x8 Support Portal.
Applies To
- 8x8 X Series
- Billing
- 8x8 Support Portal
Procedure
- Log in to your 8x8 Application Panel.
- Select My 8x8.
- Select Payment Methods in the top navigation bar.
- Select Add Payment Method.
- Select Add Credit Card.
- Enter your credit card information.
- Select Validate and Save.
Make a One-Time Payment
- If you are on credit card billing and have an open statement, you can log in to your account and make a payment. From your My 8x8 page, select your Billing Statements. If you an open statement, you will be able to see a Pay Now button. Select the bill(s) you want to pay.
- Press "Pay Now" and you will be taken to a screen to confirm the amount that you want to pay.
- Select "Pay by Credit Card" and follow the instructions to update your card and make a payment.
Additional Information
Admin Console users can also view their billing online in the Customer Portal.