Skip to main content


8x8 Support

How to Set Up Auto-Pay in the 8x8 Support Portal


To set up Auto-Pay via Bank Debit (ACH) in the 8x8 Customer Portal.

Applies To

  • Billing Information
  • 8x8 Support Portal
  • Automatic Payment (ACH)
  • 8x8 X Series


  1. Log in to your 8x8 Application Panel.
  2. Click My 8x8.
  3. Hover over Billing in the top navigation bar, click Payment Methods.
    Screen Shot 2020-07-02 at 6.54.09 PM.png
  4. Click Add Payment Method.Screen Shot 2020-07-02 at 4.06.48 PM.png
  5. Click ACH, then Add ACH - this will take you to a redirect, click Continueclipboard_e706de1d9e05338c06662c328f4009d4f.png
  6. Enter your Bank Account Details along with Billing Address information.
  7. clipboard_e50da1f7a37d63f48e3126aabdace786c.png
  8. Click Save.

Additional Information

Administrators of 8x8 X Series services can also view all billing statements online in the 8x8 Support Portal.

  • Was this article helpful?