This article details the steps of how to create a manual port order. these steps should only be followed if you are actively working on a port project or have been told to follow this process by an LNP agent.
- Manual porting
- Implementation, deployment, LNP
Do not follow this process unless you have been instructed.
- Log into the customer's Admin Console account.
- Navigate to the link admin.8x8.com?on=showForceOrderToManual
- Follow the porting process until you reach the end of page 3 (phone numbers)
- Enable the force order to manual toggle
- Submit the rest of the port as you normally would
- Notify the LNP agent that you are working with that the request has been created