How long does it take to port my number to 8x8?
Applies To
- Number Transfer requests
Answer
The time to transfer numbers can vary between different carriers and countries, the following details the typical delays for each country and quantity of numbers.
- The number transfer process starts once you submit your porting request in for information on how to submit a request, click here
- The dates below are a guideline for what is typical, some number transfer request can complete in as little as 3 days, and as long as 6 months in some rare cases.
- If any of the information you submit in the request doesn't match what the former provider has on file, the timeline restarts.
US Numbers
- Local numbers
- 1-49 numbers: 7-10 business days
- 50+ numbers: 15-21 business days
- Toll free numbers
- Any quantity: 5-7 business days
UK Numbers
All UK numbers require a separate Letter of Authorization in order to start the process. We cannot start processing your request until this is received
- Geographic numbers
- Any quantity: 15-25 business days
- Non-Geographic numbers
- Any quantity: 14-25 business days
Canadian Numbers
- Local numbers
- Any quantity: 10-15 business days
- Toll Free numbers
- Any quantity: 5-7 business days
Other international numbers
Numbers from other countries can vary in processing time, please contact our customer support team for more information