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How long does it take to transfer my number to 8x8?
8x8 Support

How long does it take to transfer my number to 8x8?

Applies To

  • Number Transfer requests

Answer

The time to transfer numbers can vary between different carriers and countries, the following details the typical delays for each country and quantity of numbers.  

  • The number transfer process starts once you submit your porting request in for information on how to submit a request, click here
  • The dates below are a guideline for what is typical, some number transfer request can complete in as little as 3 days, and as long as 6 months in some rare cases.
  • If any of the information you submit in the request doesn't match what the former provider has on file, the timeline restarts.

US Numbers

  • Local numbers 
    • 1-49 numbers: 7-10 business days
    • 50+ numbers: 15-21 business days
  • Toll free numbers
    • Any quantity: 5-7 business days

UK Numbers

All UK numbers require a separate Letter of Authorization in order to start the process. We cannot start processing your request until this is received

  • Geographic numbers
    • Any quantity: 10-15 business days
  • Non-Geographic numbers
    • Any quantity: 14-21 business days

Canadian Numbers

  • Local numbers
    • Any quantity: 10-15 business days
  • Toll Free numbers
    • Any quantity: 5-7 business days

Other international numbers

Numbers from other countries can vary in processing time, please contact our customer support team for more information 

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