When submitting a port in 8x8 Admin Console, the porting fails with failure reason: Missing mandatory field.
- 8x8 Admin Console
- Number Porting
- United States
In Basic information, instead of selecting an existing address from the dropdown menu, select New address and enter the address manually.
The system sees the Zip4 field as mandatory and it, therefore, must be completed in order for the port order to succeed.