Recently port-in DID to 8x8 does not replace temporary DID
1. Check port-in DID in SMP Diagnostic Tool. https://platform.8x8.com/smpdiagnostics/login
2. If DID is ported in (record in DMS) then continue; else, contact LNP to assist
3. If DID has RELEASE option, select it; else, escalate to GAS
4. If RELEASE used refresh AC page and check DID.
Possible activation fail on day of port-in to 8x8 or DID maybe stuck in the backend of system.