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8x8 Support

8x8 Virtual Meetings calendar sync - Need admin approval


Issue:  User is trying to sync their calendar and is getting a prompt that Cronofy needs admin approval to sync:

Need admin approval

Cronofy needs permission to access resources in your organization that only an admin can grant.  Please ask an admin to grant permission to this app before you can use it.


Admin has already signed in with their account and provided consent:


Applies To

  • 8x8 meetings 
  • Virtual Office Desktop calendar sync
  • Office 365


Have the admin go to this link and provide consent for their users:

Have the user resync their calendar, it should work now.


There appears to be some disassociation between the admin consent and the user syncing within the same organziation.  Investigation is ongoing. 


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